Privacy Policy

This Privacy Policy describes the collection, use, disclosure, retention, and protection of personal data by bry3d llc ("BRY3D"). It applies to the BRY3D website, platform, 3D viewers, and related services. This Policy also describes applicable privacy rights and the procedures for exercising those rights.

1. Data controller

The entity responsible for the processing addressed by this Policy is:

bry3d llc
117 S Lexington Street, Suite 100
Harrisonville, Missouri 64701, United States
Email: admin@bry3d.com

When a BRY3D business customer collects personal data through its use of the Services, including through a configurator, inquiry form, chat assistant, or customer portal, that customer ordinarily acts as controller and BRY3D acts as processor. Requests concerning that data should be directed to the applicable customer. BRY3D processes such data pursuant to the customer's instructions and the Data Processing Agreement.

2. Categories of personal data collected

When you visit this website

• Contact form data: if you use our contact-sales form, we collect your name, work email, role and company, chosen industry, and whether you opted in to product updates.
• Technical logs: our hosting infrastructure records short-lived technical logs (such as IP address and request data) to serve pages securely.
• 3D demo analytics: the interactive veranda demo embeds our 3D configurator, which records anonymous usage analytics — a short-lived session identifier, which configuration steps are used, and basic device/browser type — so we can measure and improve it. Our lawful basis is our legitimate interest (Art. 6(1)(f)) in improving the product. The rest of this website sets no analytics or advertising cookies and loads no third-party trackers. See our Cookie Policy.
• Fence demo address search and map: the fence demo records no analytics of its own and sets no cookies. It does load an address search from Komoot (photon.komoot.io) and satellite imagery from Esri, so that the address text you type, together with your IP address and browser information, is sent to those third parties as you use the page. We do not receive, see, or store your address, the fence line you draw, or the quote produced from it — they exist only in your browser for that visit. If you would rather not contact those services, the page lets you enter a length manually instead, which makes no external requests. See our Cookie Policy.

When you use the BRY3D platform (as a business customer)

• Account data: name, email address, and password (stored in hashed form by our authentication provider), plus your company details.
• Billing data: subscription and payment details, processed by our payment provider Stripe. We never store full card numbers on our servers.
• Content you upload: 3D models, files, price rules, documents, and the CRM data (leads, contacts, deals) your team manages in the platform.
• Usage and diagnostic data: IP address, browser type, pages visited, feature usage, and error diagnostics, used to keep the platform reliable and improve it.
• Communications: messages you send and receive through the platform inbox, including email and WhatsApp conversations you connect.

3. Purposes and legal bases for processing

• To provide the service (accounts, CRM, 3D viewers, quotes, portals, messaging) — necessary for the performance of our contract with you (Art. 6(1)(b) GDPR).
• To respond to your enquiry via the contact form — pre-contractual steps at your request (Art. 6(1)(b)).
• To send product updates by email — only with your consent (Art. 6(1)(a)); you can withdraw it at any time via the unsubscribe link or by emailing us.
• To secure, debug, and improve the platform (error monitoring, aggregated product analytics) — our legitimate interest in running a reliable, safe service (Art. 6(1)(f)).
• To meet legal obligations such as tax and bookkeeping requirements (Art. 6(1)(c)).

4. AI features

The Services include optional artificial-intelligence features, including chat-assistant functionality and response suggestions. When enabled, relevant message content and configured product information are transmitted to the artificial-intelligence service provider selected for the account for the purpose of generating an output. BRY3D does not use personal data submitted through the Services to train general-purpose artificial-intelligence models. These features are not intended to make decisions producing legal or similarly significant effects within the meaning of Article 22 GDPR. Customers remain responsible for reviewing outputs and for all quotes, agreements, and other actions taken in reliance on those outputs.

5. Recipients and service providers

BRY3D discloses personal data to service providers and other recipients only as necessary to operate, secure, support, and administer the Services:

The current list is maintained in the Data Processing Agreement. BRY3D does not sell personal data or disclose personal data for cross-context behavioral advertising.

BRY3D may also disclose personal data to comply with applicable law, legal process, or governmental request; to protect the rights, property, or security of BRY3D, its customers, or others; or in connection with a merger, financing, acquisition, reorganization, bankruptcy, or sale of assets.

6. Google API data

If you connect Google Calendar or Google Drive, we access that data solely to provide the scheduling and file features you requested, and delete cached data when you disconnect the integration or delete your account. BRY3D's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. You can revoke our access at any time in your Google account permissions.

7. International transfers

BRY3D is established in the United States, and personal data may be processed in the United States and other jurisdictions in which BRY3D or its service providers operate. Where the GDPR or UK GDPR applies to a restricted transfer, BRY3D relies on an applicable adequacy decision, the European Commission's Standard Contractual Clauses, the UK International Data Transfer Addendum or Agreement, or another legally recognized transfer mechanism, as applicable.

8. Retention

• Account data: for as long as your account exists. After account deletion, personal data is permanently removed from our systems within 30 days, except where law requires longer retention (for example, invoices for tax purposes).
• Contact form enquiries: for as long as needed to handle your enquiry and a reasonable follow-up period.
• CRM data our business customers store: retained according to that customer's instructions and deleted when they delete it or end their contract.
• Google integration data: deleted when you disconnect the integration or delete your account.
• Logs and diagnostics: kept for a short rolling period, then deleted or anonymized.

9. Your rights (EEA/UK)

You have the right to access, rectify, and erase your personal data; to restrict or object to processing; to receive your data in a portable format; and to withdraw consent at any time (without affecting processing before withdrawal). To exercise these rights, email admin@bry3d.com. We respond within one month.

You may lodge a complaint with the supervisory authority in the jurisdiction of your habitual residence, place of work, or place of the alleged infringement. A list of European Economic Area supervisory authorities is available through the European Data Protection Board.

10. Your US privacy rights

Subject to applicable law and any statutory thresholds or exceptions, residents of certain United States jurisdictions may have rights to confirm processing; access, correct, or delete personal information; obtain a portable copy; and appeal a denied request. Applicable law may also provide rights to opt out of sale, targeted advertising, or certain profiling. BRY3D does not sell personal information or share personal information for cross-context behavioral advertising.

During the preceding 12 months, BRY3D may have collected the categories described in Section 2, including identifiers, professional or employment-related information, commercial information, internet or other electronic network activity, and customer records. BRY3D may disclose these categories to the service-provider categories identified in Section 5 for the business purposes stated in Section 3. BRY3D does not use or disclose sensitive personal information for purposes requiring a right to limit under the CCPA.

Requests may be submitted to admin@bry3d.com. BRY3D may require information reasonably necessary to verify the request and may deny or limit a request as permitted by law. An authorized agent may submit a request on a resident's behalf, subject to verification of the agent's authority. BRY3D will not unlawfully discriminate against an individual for exercising an applicable privacy right.

11. Children

The Services are intended for business use and are not directed to children under 16. BRY3D does not knowingly collect personal data directly from children under 16. BRY3D will take appropriate steps to delete such data upon obtaining actual knowledge of its collection, subject to applicable law.

12. Security

BRY3D maintains administrative, technical, and organizational safeguards designed to protect personal data against unauthorized access, acquisition, alteration, disclosure, or destruction. These safeguards include encryption in transit, access controls, and backup procedures. No security measure provides absolute protection. Additional information appears in the Security Statement. BRY3D will provide notifications of a personal data breach when and as required by applicable law.

13. Cookies

The marketing pages do not use analytics or advertising cookies. Neither demonstration page sets cookies; the fence demo instead loads mapping and address-search resources from third parties, as set out in the Cookie Policy. The authenticated BRY3D platform uses cookies and similar technologies necessary for authentication and session security and may use product analytics as described in the same policy.

14. Changes to this policy

BRY3D may amend this Policy from time to time. The revised Policy will be posted at this location with a revised "Last updated" date. Where required by law, BRY3D will provide additional notice of material changes.

15. Contact

Privacy inquiries and rights requests must be directed to:

Email: admin@bry3d.com
Post: bry3d llc, 117 S Lexington Street, Suite 100, Harrisonville, Missouri 64701, United States